Master Terms Of Service
This Master Terms of Service Agreement ("Agreement") governs access to and use of any content, services, infrastructure, tools, applications, files, media, or hosted materials provided by Joseph Stills d/b/a Stills Media ("Stills Media," "we," "us," or "our"). This includes all websites, platforms, forms, portals, and infrastructure directly operated or maintained by Stills Media, whether for internal purposes or client-managed deployments (collectively, the "Services"). By accessing, using, uploading to, or interacting with any aspect of the Services, you ("User," "Client," or "Visitor") agree to be bound by this Agreement. If you do not agree, you may not use the Services.
1. Scope and Applicability
This Agreement applies to all users of the Services, including but not limited to:
- Clients receiving managed hosting, design, or infrastructure services
- Contributors, editors, or administrators accessing hosted platforms
- End users interacting with websites or tools powered by Stills Media infrastructure
This Agreement applies to both free and paid services, as well as any future technologies or platforms brought under the Stills Media operational scope.
2. Ownership and Licensing
All content hosted by Stills Media remains the intellectual property of the original owner unless a specific agreement states otherwise. Clients may host their own content and retain full rights to remove, transfer, or manage their intellectual property.
By hosting content on Stills Media infrastructure, you grant us a limited, non-exclusive, worldwide license to store, distribute, and process the content solely for the purposes of delivering the Service.
We reserve the right to remove or suspend content at our discretion if it:
- Violates this Agreement
- Infringes upon the rights of others
- Poses a security or technical threat
- Contains unlawful, deceptive, or dangerous material
3. Acceptable Use
You agree not to:
- Use the Services for any unlawful, abusive, or fraudulent purpose
- Attempt to gain unauthorized access to any systems or data
- Upload or transmit malware, exploits, or malicious code
- Infringe on third-party intellectual property rights
- Harass, impersonate, or harm others
- Use excessive automated requests or abuse server resources
We reserve the right to investigate and take appropriate action against any misuse.
4. Fees and Billing
Fees for services may be established through individual client agreements. By using paid services, you agree to pay all associated charges. We reserve the right to suspend or terminate access due to nonpayment.
5. Service Availability
Stills Media provides a 90% uptime guarantee. Scheduled maintenance and downtime will be communicated in advance when possible. No specific service-level guarantees or penalties are implied beyond this threshold unless contractually agreed.
Support is provided on an as-available basis unless otherwise outlined in a custom agreement.
6. Third-Party Services
Our infrastructure may incorporate third-party platforms such as Synology, Proxmox, Cloudflare, Spaceship, Webflow, Framer, and others. Use of these platforms is subject to their respective terms of service and policies. We are not responsible for outages or data issues originating from third-party providers.
7. Content Liability and DMCA
Stills Media does not pre-screen hosted content. If you believe your copyright has been violated by content hosted through our infrastructure, please send a written DMCA notice to our compliance team.
We may disable or remove infringing content upon proper notice, in accordance with applicable law.
8. Privacy Policy
All use of the Services is also governed by our Privacy Policy, available at:
https://www.joeystills.com/master-privacy-policy
By using our Services, you agree to the data handling practices outlined in that policy.
9. Limitation of Liability
To the fullest extent permitted by law, Stills Media shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits or data, resulting from use or inability to use the Services.
In any case, our total liability shall not exceed the amount paid by you (if any) in the 12 months preceding the event that gave rise to the claim.
10. Termination
We reserve the right to suspend or terminate access to any part of the Services, with or without cause. You may discontinue use of our Services at any time. Upon termination, your access will be revoked, and hosted content may be deleted.
11. Governing Law and Jurisdiction
This Agreement shall be governed by the laws of the State of North Carolina. All disputes shall be subject to binding arbitration in North Carolina, unless determined otherwise by law. If arbitration is not applicable, disputes shall be heard exclusively in the courts of Asheville, NC.
12. Changes to This Agreement
We may update this Agreement at any time. We will indicate the latest update date at the top of this page. Continued use of the Services after changes constitutes acceptance of the revised terms.