All About Me
A look at the path that led me to production technology and systems engineering. Here is my background, my experience, and exactly what keeps me motivated.
The Drive & Passion Behind My Work
I thrive in high-pressure environments where there is no second take. My passion isn't just using technology. It's mastering the architecture behind it. From configuring complex Dante networks to developing custom software solutions for live events, I build the systems that allow creativity to happen. I am not here to just run the gear. I am here to engineer the standard.
Skills
Education
Certifications
Dante Level 3 (3rd Edition)
This represents the highest level of Dante certification and confirms my ability to deploy audio on large-scale routed networks. It covers the heavy lifting of Layer 3 transport and enterprise security to keep streams lock-step across different subnets. I use this expertise to manage complex infrastructures with Dante Domain Manager. It ensures that even in the biggest environments, the audio is routed correctly, secure, and completely stable.
Adobe Certified Professional: Graphic Design & Illustration
As an Adobe Certified Professional, I have demonstrated expert-level proficiency in Adobe Illustrator. This certification validates my skills in vector graphic creation, design principles, and preparing polished assets for both print and digital projects from concept to completion.
Adobe Certified Professional: Page Layout & Design
This certification demonstrates my expert proficiency in Adobe InDesign for professional publishing. It validates my skills in sophisticated page layout, typography, managing complex multi-page documents, and preparing flawless files for both print and digital distribution.
Key Work Experience
Central Production Specialist
As the Technical Lead for a multi-site organization serving around 9,800 weekly guests across eight campuses, I architect and manage the production network ecosystem that keeps us connected. I designed our VLAN and QoS strategies to prioritize critical traffic and ensure stability for every live broadcast. My role involves overseeing the deep integration of Ross Video, Yamaha, and RTS ecosystems to bridge protocol gaps for a unified control environment. I also manage our critical intercom infrastructure and serve as the final escalation point for technical failures during live productions. To keep operations running smoothly, I standardize technical training protocols that reduce operator error and turn complex troubleshooting into manageable workflows.
Advanced Repair Agent
As an Advanced Repair Agent, I provided hands-on diagnostics and repair services for a wide range of devices, from high-end laptops and gaming consoles to smartphones and smart home gear. I balanced technical precision with customer service, translating complex tech issues into plain language while delivering fast, reliable solutions. I managed my repair queue efficiently, documented service work accurately, and stayed sharp through continuous learning and certification.