About Me

A look at the path that led me to production technology and systems engineering.
Man in a church shirt pointing forward while holding a laptop in a large room with chairs.

Hey, I’m Joey. I'm a network and systems engineer based in Fletcher, North Carolina, currently working at Biltmore Church. Most of what I do lives behind the scenes: building, supporting, and troubleshooting the infrastructure that keeps production environments running smoothly. The goal is pretty simple: when people walk into a room to lead, produce, stream, or communicate, the technology should just work.

What I Do

My work sits somewhere between networking, live production, AV systems, and custom software. I spend a lot of time thinking through routing, reliability, signal flow, control systems, and all the little pieces that have to talk to each other without becoming a problem. And when the off-the-shelf tools do not quite solve the issue, I usually end up building something myself, whether that is a Swift app, a browser-based tool, or some other custom workflow that makes the system easier to use.

How I Got Here

Before all of this, I studied graphic design. That background still shapes the way I approach engineering. I care a lot about clean interfaces, simple workflows, and systems that make sense to the people actually using them. Over time, I realized I was just as interested, maybe more interested, in the infrastructure behind the content as I was in the content itself. That is what pulled me deeper into networked AV, broadcast systems, and the wild world of making complex technology feel simple.

How I Think About Engineering

My engineering philosophy is pretty straightforward: technology should solve problems, not create new ones. Sometimes the system behind the scenes has to be complicated. That is fine. But the experience for the people using it should not be. I am not interested in building complex systems just so they look impressive. I care about building reliable, practical infrastructure that stays out of the way and helps people do their jobs better.

Outside of Work

When I am not working on systems, I am probably hiking, spending time with my dog, building some random tool because I got tired of doing something manually, or watching hockey and baseball — usually cheering for the Montreal Canadiens and the Atlanta Braves. I have a habit of turning small annoyances into side projects, which is probably why so much of my work ends up living somewhere between problem-solving, design, and “there has to be a better way to do this.”

Key Work Experience
Central Production Specialist
Biltmore Church, Arden NC
May 2022 - Present
As the Technical Lead for a multi-site organization serving around 10,000+ weekly guests across eight campuses, I architect and manage the production network ecosystem that keeps us connected. I designed our VLAN and QoS strategies to prioritize critical traffic and ensure stability for every live broadcast. My role involves overseeing the deep integration of Ross Video, Yamaha, and RTS ecosystems to bridge protocol gaps for a unified control environment. I also manage our critical intercom infrastructure and serve as the final escalation point for technical failures during live productions. To keep operations running smoothly, I standardize technical training protocols that reduce operator error and turn complex troubleshooting into manageable workflows.
Advanced Repair Agent
Geek Squad, Arden NC
February 2021 - May 2022
As an Advanced Repair Agent, I provided hands-on diagnostics and repair services for a wide range of devices, from high-end laptops and gaming consoles to smartphones and smart home gear. I balanced technical precision with customer service, translating complex tech issues into plain language while delivering fast, reliable solutions. I managed my repair queue efficiently, documented service work accurately, and stayed sharp through continuous learning and certification.
Certifications
Dante Levels 1-3 (3rd Edition)
Audinate
Adobe Certified Professional: Graphic Design & Illustration
Adobe
Full Resume