Master Privacy Policy

1. Scope and Applicability

This Policy applies to all personal information collected through your use of any Services hosted or delivered via Stills Media infrastructure. This includes, but is not limited to:

• Websites, portals, and platforms built or hosted by Stills Media
• Forms, registration systems, or CRM tools under our control
• Client projects deployed or maintained on our infrastructure

This Policy complies with applicable data protection laws, including the CCPA, CPRA, and (where applicable) the GDPR.

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2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you choose to share with us, such as:

• Name, email address, phone number, and mailing address
• Form submissions, service inquiries, and communication logs
• Login credentials and account preferences

You are responsible for the accuracy of the information you submit and must notify us of any changes.

2.2 Information Collected Automatically

When you access our Services, we automatically collect:

• IP address, browser type, and device information
• Language preferences and geographic data (based on IP)
• Usage logs and interaction timestamps

We use cookies and similar technologies (e.g., Google Analytics) to enhance user experience and monitor site performance. You can adjust cookie settings in your browser or through our cookie consent mechanism.

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3. Legal Bases for Processing

Where required by law, we rely on one or more of the following legal bases:

• Consent: for optional services like marketing emails
• Contract: for delivering services you’ve requested
• Legitimate Interests: for security, analytics, and service improvements
• Legal Obligation: for compliance with applicable law

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4. Use of Personal Information

We may use your information to:

• Provide, maintain, and improve our Services
• Communicate updates, support responses, or administrative messages
• Enforce our Terms of Service and protect our infrastructure
• Comply with legal obligations and resolve disputes

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5. Sharing and Disclosure

We do not sell your personal information. We may share it:

• With trusted service providers under binding agreements
• Within our internal CRM systems (e.g., client.stillsmedia.co)
• As part of business transfers or legal obligations (e.g., audits, law enforcement)

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6. Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this Policy or as required by law. After that, data is securely deleted or anonymized. Backup data may be retained longer in accordance with best practices.

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7. Data Security

We implement industry-standard technical and organizational measures to protect personal information. This includes encrypted data transmission, access restrictions, and monitoring for unauthorized activity.

While we take strong precautions, no system is completely secure. Users are responsible for using strong passwords and securing their own access points.

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8. Minors’ Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect data from minors. If we learn that we have inadvertently received data from a minor, we will delete it promptly.

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9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and correct your personal information
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent where applicable

Requests can be sent to compliance@stillsmedia.co and will be handled in accordance with applicable laws.

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10. California-Specific Rights (CCPA/CPRA)

California residents may request:

• Disclosure of personal data categories collected
• Deletion of personal information
• Confirmation that data is not sold or shared for profit

To exercise these rights, email data-management@stillsmedia.co. We do not discriminate based on data request status.

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11. Do Not Track

At this time, our systems do not respond to browser-based Do-Not-Track signals due to the lack of a universal standard.

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12. International Transfers

We currently do not transfer your data outside the country of collection. If that changes, we will implement appropriate legal safeguards and update this Policy accordingly.

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13. Policy Updates

We may revise this Policy from time to time. The "Last Updated" date at the top indicates the latest revision. Continued use of our Services constitutes your agreement to the revised Policy.

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14. Contact Us

For questions or data-related requests, contact:

Stills Media
Attn: Compliance
4 Long Shoals Road, Suite B #791
Arden, NC 28704
Email: compliance@stillsmedia.co

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